At Orin Gadget, we strive to deliver your kitchen gadgets and tools in a timely and efficient manner. Below you will find details on our shipping process.
1. Processing Time
All orders are processed within 1-3 business days after the order is placed.
Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing times may be delayed. We will notify you of any delays.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day
Delivery times may vary depending on your location and external factors such as courier delays or weather conditions.
3. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can use this information to monitor your shipment’s progress.
4. Shipping to P.O. Boxes
We do not ship to P.O. boxes or APO/FPO addresses at this time. Please provide a physical address during checkout.
5. International Shipping
Currently, we offer shipping to select international locations. International shipping rates and delivery times vary based on destination.
Customers are responsible for any customs duties, taxes, or fees incurred during international shipping.
6. Shipping Delays
While we aim to meet the estimated delivery times, unforeseen circumstances may cause delays (e.g., extreme weather, customs processing for international orders).
If there is a significant delay in your shipment, we will notify you by email.
7. Lost or Stolen Packages
Orin Gadget is not responsible for lost or stolen packages once they have been delivered to your address. We recommend choosing a shipping option with tracking for added security.
8. Damaged Items
If your item arrives damaged, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue, either by replacing the item or issuing a refund.
9. Contact Us
For questions or concerns regarding shipping, please contact us at [email protected].